our return policy:

we will gladly accept returns or exchanges for products that are damaged or incorrect.

to initiate a return or exchange, please email mintybongwater@gmail.com within 15 days of receiving your order. please leave the following details in the message and we will get in contact with you:
-customer name
-order number
-issue with item

if exchanging, all items must not have any visible signs of wear or use.

our shipping policy:

please note that orders containing multiple items may be shipped separately and may arrive in separate packages, on separate dates.

for orders shipped within the usa, please allow 2-3 weeks for processing and shipping
for orders shipped outside the usa, please allow 3-4 weeks for processing and shipping.